IT Support Surrey
Although providing high quality IT support in Surrey is a key component of our service offering, IA Computing is focused on providing SMEs, corporate and education sectors with enterprise quality services.
We have a range of support solutions ranging from basic email and telephone support to permanent onsite engineers for larger sites.
We also offer our unique engineering support packs which offer a cost-effective method of pre-purchasing discounted on-site support in either 5 or 10 day units. The packs are not tied into a contract term and can roll forward until used up in half day increments. These are very useful for specific projects such as network support, or hardware/software installations, through to high level consultancy.
Live support provides us with the ability to assist you remotely with any IT support issues; we can show and guide you on your computer providing you have Web Access.
Our Helpdesk is run by friendly and supportive staff who will provide you with instant technical support when you need it. You can also use the service desk to ask 'How Can I?' questions. The Helpdesk has a comprehensive call logging and tracking system so our performance and your systems can be monitored and tracked.